RBS workers’ pay leaked in email blunder

A leaked email has revealed the pay information of some temporary workers at The Royal Bank of Scotland (RBS).

Data about contractors’ remuneration was sent by Hays, the recruitment firm, to a number of their workers at the bank. The email blunder highlighted that some agency staff were being paid up to £2,000 per day.

Although the information did not contain personal details such as bank account numbers, it did outline the roles and wages of certain workers.

Hays has apologised to RBS for the mistake and is taking steps to recover the data. The firm pointed out that those who did receive the email are subject to confidentiality obligations to both Hays and RBS.

“Hays has launched an internal investigation to understand fully the circumstances that led to this unauthorised release of information and to review its procedures to ensure it cannot happen again,” added a spokesperson for the firm.

Unite has been angered by the pay revelations and has urged the bank to invest in its staff to up-skill them instead of employing contractors.

“The use of contract staff is about short-term fixes and not long-term investment in the workforce. Unite continues to challenge RBS on these issues,” commented Unite National Officer, David Fleming.